Operations Specialist, IP

Описание

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through around 3,900 offices in more than 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

Currently we are looking for one of our partners – an international and fast-growing company in the telecommunication sector for the position:

Operations Specialist, IP
Описание
The offer:
- Competitive remuneration package
- Professional development in international and fast-growing company
- Opportunity to work with the latest cutting-edge technologies
- Skilled colleagues to share experience with

Main Responsibilities:
- Break/fix support for customer services across the International network
- Resolve incidents and drives through to final fix, working with customers and other internal and external teams
- Escalation to vendor support and other internal teams to ensure resolution of issues
- Provides concise and relevant action plans for teams to resolve network and customer issues efficiently
- Pro-active problem management based on technical and trend analysis to ensure service stability and preventative action taken where possible
- Configuration of network elements and migration of services
- Technical review of key network management systems
- Scope new developments to support continuous improvement of process and systems
- Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network

Requirements:
- Minimum two years experience within Operations environment of a Telco or large service provider
- Minimum two years of work in a technical IP support position
- Minimum one year experience with Trouble Ticketing tools (Remedy, Clarify, Siebel)
- Minimum one year experience with network monitoring tools (InfoVista, HP Open View, SMARTS)
- General knowledge of telecom industry and standards
- Excellent fault diagnostics and trouble-shooting abilities

IP:
- Experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment
- Experience in the use of IP management tools, both commercial and open source
- Excellent technical knowledge of CE/CPE configurations and trouble-shooting
- Good Cisco hardware and IOS knowledge (8xx, 19xx, 29xx, 76xx routers and 3550 and 65xx switches)
- Basic knowledge of UNIX tools such as bash, vi, sed, grep etc
- Qualification: CCNA / CCNP /JNCNA or training for this level of qualification is preferable
- Juniper and JUNOS knowledge (SRX and J series, MX960) would be an advantage

If you feel the challenge, please, apply for this position by sending your detailed CV. Thank You!

Only short-listed candidates will be contacted. Confidentiality is guaranteed.

Manpower Bulgaria is a licensed staff recruitment intermediary (License № 2033 / 20.04.2016)

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Интернет
ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, ул.Никола Мирчев №33

Дата:

26.06.2017

Организация:

Менпауър България ООД
Агенция за подбор на персонал

Детайли за организацията:

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