Data Analyst within Contact Center, Sofia

Описание

General duties:
Turn data into coherent and interactive visualizations through PowerBI;
Extract Data from various sources and systems;
Transforming raw data into meaningful and actionable insight;
Maintain core analytics and reports related to product portfolio performance;
Track performance by automating reports and developing management dashboards;
Work with business stakeholders and BI Developers for defining requirements and transferring discoveries through standardized process;
Extracting, transforming, and loading (ETL) data from various sources (mainly Oracle DBs) into a data mart, ensuring data accuracy and integrity.

Requirements:
University degree in Information system, Business Analytics, Statistics, Mathematics, Computer science or a related field;
2+ years of experience as Business analyst, Data analyst, Reporting analyst, Data scientist or similar roles;
Hands on experience in database analysis and good knowledge of working with SQL is needed (Oracle SQL is preferred);
Experience with Power BI or similar bi tools;
Highly analytical, naturally curious and a pro-active problem solver attitude;
Experience in combining data from multiple large data sources;
Experience in the Banking sector is considered an advantage;
Ability to work independently and with other groups in a professional and productive manner;
Efficient and flexible under tight deadlines and conflicting priorities.
DSK Bank offers:
Ability to learn, grow, show your capabilities and develop in the leading retail Bank in Bulgaria;
Possibility to join fast growing and innovative Contact center team;
Competitive remuneration and attractive bonus scheme;
Competitive interest rate for loans for employees;
Food vouchers at the amount of 200 lv.;
Promo price for Multisport Cards;
Healthy working environment within a great team of professionals and flexible working hours.

Documents for application:
CV

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Банково дело

Държава:

България

Населено място:

Гр. София

Адрес:

ул. “Московска” 19, Централно управление

Дата:

02.01.2025

Организация:

Банка ДСК АД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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