Customer/Technical Support Representative with German and English- София

Описание

UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support.
We believe that being friendly is the best policy, that’s why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind it’s back. At any given moment, we can offer multiple opportunities from different companies in need of a wide variety of talent.
If you are interested in starting a new job, we will present you with multiple opportunities, will be there to answer all your questions, help you prepare for interviews and tests, provide essential feedback and even guide and support you through the process of recruitment all the way up to the first day at your new job.

Our current client is one of the largest and rapidly growing global business process outsourcing companies on the Sofia market. On their behalf, we are currently looking for Customer/Technical Support Representative with German and English to provide end-user technical support to the employees of the largest German automotive manufacturer. The position can be fully remote from anywhere in Bulgaria.

Responsibilities:
• Perform level 1 resolutions in support of B2B customers;
• Diagnose and resolve technical issues, related with laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package and other applications;
• Maintaining technical proficiency in all hardware and software, utilized by the clients;
• Uninstall, reinstall software applications;
• Verify proper hardware and software set up;
• Resolve username and password problems;
• Assist with navigation around application menus;
• Troubleshoot email, VPN and other issues;
• Collaborate with colleagues and other resources in support of complex issues.

Requirements:
• Fluency in both German and English;
• Knowledge of MS Office, Windows and Internet applications;
• High school diploma;
• Excellent interpersonal and communications skills;
• Willingness to learn and obtain new skills and competencies in technology;
• Ethics, Team work and Positive attitude;

The company offers:
• The opportunity to work from the comfort of your home (100% home office);
• Excellent salary and performance bonuses;
• Opportunity for career development in a large global company;
• Dynamic team environment;
• Social benefits package;
• Professional on-boarding and on-going trainings;

If you meet the above-mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!
Please send your CV in English.
Please note that only short-listed candidates will be contacted.
License No.2826. We will treat your application with full confidentiality!

Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Трудово възнаграждение:

От 2500 до 3100 лева на месец

Категория:

Бизнес /консултантски услуги

Държава:

България

Населено място:

Гр. София

Адрес:

София, жк. Дружба 2

Дата:

15.12.2023

Организация:

UpSkill Ltd.
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за UpSkill Ltd. може да получите ТУК