SAP Operations Specialist

Описание

What makes the ideas fly? For us – ambition, empathy, responsibility and, of course, our people.
Whether aircraft maintenance or engineering, supply chain and logistics, first year apprentice or
highly specialized professional, we all are aviationeers who think forward.
We keep you flying!


When you join our team, you will:
First point of contact for resolving all customer raised ERP related incidents and service requests
Provide support for SAP operations and act as a liaison to Central SAP team and respective service providers
Open an Incident record for each Incident and track all relevant information
Take ownership of any assigned service requests, update the ticket and begin investigation;
Comply with the ITIL & ITSM standards by observing the Incident lifecycle process and contribute in achieving the customer specific SLA metrics
Support upcoming transformation to S4
Take part in project implementation in Sofia and other locations in LHT network
You match our need, if you have:
Experience in supporting SAP as 1st level support
Experience in end user support - logging, tracking and supporting tickets resolution
Excellent English language skills both verbal and written
IT background - knowledge of technologies like Windows, Java (desirable requirement)
ITIL knowledge (desirable requirement)
Aviation industry experiences or knowledge preferable (desirable requirement)
In connection with the current recruitment campaign for an employee for the announced position, your CV data and your contacts will be collected and recorded by Lufthansa Technik Sofia OOD. Some of the information that you provide voluntarily is personal information and falls under the special protection regime under the Law on Personal Data Protection. We inform you and you agree that the personal data provided by you will be processed for the purposes of the current selection process as well as stored for realization of future recruitment not longer than 3 years regarding the legitimate obligations of the data controller. Your data will be stored within the above-mentioned period as the end of the campaign. end of the campaign We consider that the end of the campaign is the moment of acceptance of the job offer by the candidate to whom we have proposed the position. Lufthansa Technik Sofia OOD can provide your personal information to corporate bodies and individuals who are assigned to actions and activities relating to the selection process and in respect of any future recruitment.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Профил:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Авиация / Летища / Авиолинии

Държава:

България

Населено място:

Гр. София

Адрес:

София, Летище София Терминал 1, Хангар 3, етаж 3

Дата:

17.08.2023

Организация:

Луфтханза Техник София
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Луфтханза Техник София може да получите ТУК