Team Leader

Описание

Easy Consult has stood for quality and innovation on the Bulgarian Human Resources Solutions market with uncompromised recognition since 2004. Throughout the years, we have accumulated thorough understanding for a wide range of businesses – from Retail and E-commerce through Production, Services or Transportation and Logistics. Always alert to external environment, Easy Consult has ensured a full functional expertise and successfully built up an IT Recruitment team of skilled and technically aware professionals in addition to its Non-IT Recruitment business line.
No matter if you are a well-trained blue collar worker, a highly qualified expert or a recognized manager in your area, our team in Sofia, Varna and Plovdiv is committed to be more than a “business contact” in your pursuit of the desired job satisfaction and career success.

For our client, a leading provider of IT and business solutions, we are currently seeking a driven and energetic person to join the team and take on the position of:

Team Leader /Telesales Dept./

In this role, you will be responsible for organizing and directing the staff of the telesales team, for assessing their work and give them feedback to maximize performance.
The ideal candidate must possess great communication skills, and be able to lead and motivate.

Responsibilities:

- Assist in the formulation of targets for individuals and teams
- Hire and on board new employees
- Answer questions from staff and provide guidance and feedback
- Devise ways to optimize procedures and keep staff motivated
- Measure performance
- Ensure adherence to policies for attendance, established procedures etc.
- Keep management informed on issues and problems
- Prepare monthly/annual results and performance reports

Requirements:

- Proven experience as call center supervisor or similar position
- Experience in telesales is essential
- Proficient in English
- Knowledge of performance evaluation procedures
- Outstanding communication and negotiation abilities
- A results-oriented approach
- Excellent organizational and leadership skills
- Ability to work under pressure

The company’s offer:

• Work in a successful and innovative environment
• Obtain knowledge in cutting-edge technologies
• Personal growth in a stable, recognized and growing company with an excellent network of partners and customers
• An attractive remuneration package
• Intensive training phase

If you are interested in further exploring this great career opportunity, please send your CV in English now.
All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted.

Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339 from 30.08.2017.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

Sofiya; Mladost 4; Business Park, building 15

Дата:

15.02.2018

Организация:

Easy Consult
Агенция за подбор на персонал

Детайли за организацията:

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