Senior Solution Consultant

Описание

Company Description

Who are Experian?

We are the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Our approach to flexible working

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

Accepting you, for you.

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.

Job Description

Offers complete design authority for solutions in the region, recommends design approach and methodology. Acts as a point of escalation regardless of project or project stage and works to achieve resolutions. Supports the management team during escalations and provides clear direction and communication to project and/or Sales Teams to allow a managed outcome. Operates with a regional view over multiple delivery projects, having a solid understanding of project economics, risk and governance. Rapidly articulates complex project & operational scenarios to the management team with recommendations.

Location

Flexible location across EMEA & APAC.

Key Responsibilities

1. Solution Design Authority

· Acts independently to projects with authority to approve or deny a solution design.
· Provides reasons for the decision with accompanying recommendations, and may work with the team to achieve a desired and approved solution design.
· Acts to ensure compliance to solution design throughout the sales & delivery lifecycle, taking into account regional operational, economic & client dependencies.
· Provides executive solution summaries calling out key business benefits to support a clients business case

2. Sales Support

· Articulates proposals to both client and Experian C-Level stakeholders, has authority to represent APAC delivery during BID and Opportunity Reviews
· By request support Sales Consultants/BDMs, providing complex Product/Solution based presentations and Solution Expertise in developing prospects.
· Delivers large & complex, costed proposals taking into consideration client maturity, market conditions, risk factors, schedule and delivery methodology.
· Ensures scope and risk are accurately reported at a contractual level with appropriate mitigation strategies available.

3. Business Requirements Analysis and Design

· Lead Design Workshops and Business Requirements Definition and Creation through to sign off:
· Add value to clients business through demonstration of solution business benefits and design recommendations throughout the sales and delivery Lifecycle.
· Recognise Client Business Benefit vs Implementation cost vs timeline as a driver in scope discussions, and presents options accordingly.

4. Delivery Support

· Supervise Product Consultants appropriately for staff development purposes in design and specification process.
· Provide ongoing support of solution design through all phases f the subsequent delivery. Assist with interpretation of solution design and makes corrective decisions where needed.
· Recognizes and articulates deviation from scope and identifies these as revenue generation opportunities.
· Provide deep insight into Delivery Lifecycle, including pain points, task management, key priorities and known issues for products.
· Provide support for deliveries through the lifecycle and manage knowledge transfer in doing so.
· Produce and deliver meaningful content to capability teams through professional service communities.

5. Strategic Vision

· Sits in the future to Identify, define & recommend strategic opportunities, product improvement and delivery approach.
· Works with the APAC Management team to create the accompanying business cases, justifications and financial proposals for CAPEX or other funding.
· Supports in the Presentation of business cases to the APAC Senior Mngt Team.
· Identifies, manages & runs strategic initiatives through to completion.

Qualifications

Education

· Bachelor’s degree of equivalent experience.
· Advanced (typically 10 years) delivery or solutions experience gained from within Experian, the credit industry or similar.
· Routinely leads multi-product and multi country solutions to strategic clients.
· Has experience of and delivered solutions to multiple industry sectors.

Skills

· Excellent oral and written communication skills, excellent presentation skills.
· Has an extensive network of both senior and junior contacts in all core product sets that can be utilised accordingly.
· Expert knowledge and unparalleled experience of the DA delivery lifecycle for applicable Experian DA solutions.
· Demonstrates ownership qualities to resolve both operational & project challenges
· Good knowledge of systems, processes, applications and technology supporting applicable Experian DA solutions and how they support/impact solutions.
· Understands and works both the political & economic arena within the APAC region during complex problem solving & resolution.
· Fluent in spoken and written English. Ability to travel.

Additional Information

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action!

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

05.01.2024

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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