Systems Administrator / Service desk Specialist - Sofia

Описание

Systems Administrator / Service desk Specialist - Sofia

RESPONSIBILITIES:

• Software and Hardware provisioning and configuration;
• Managing equipment and software purchase processes;
• Basic Network configuration and troubleshooting;
• VoIP phone provisioning. Telephony;
• Helpdesk (1-st and 2-nd level);
• DC primary point of contact in troubleshooting and hardware placement;
• Occasional Business trips to fulfill IT dept. needs;
• Escalate problems (when required) to the appropriately experienced technician;
• Record, track, and document main processes in office (work with services, hardware changes, full documentation of critical production services);
• Keeping software and hardware up to date;
• Gathering information about license clearance;
• Local Inventory asset management with proper documentation;
• Performing hands-on fixes at the desktop level;
• Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals;
• Testing fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups to help requests.

SKILLS:

• Knowledge of basic computer hardware;
• Experience with the administration of workstations and server;
• Experience with Windows Server 2003 - 2016;
• Experience working in a Helpdesk environment;
• Extensive application support experience with Microsoft Office products;
• Ability to conduct research into a wide range of computing issues as required;
• Ability to present ideas in user-friendly language;
• Fluency in English;
• Experience working in a team-oriented, collaborative environment .

WHAT WE OFFER:

• Attractive remuneration;
• Additional Health & Dental Insurance;
• Public Transport Support;
• Multisport cards;
• Challenging atmosphere and interesting projects;
• Future career development in a multinational company.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ул. Сан Стефано 22, ет. 3

Дата:

31.01.2019

Организация:

Acronis
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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