Windows Server and VMware Administrator

Описание

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

As a senior member of a national team providing operational support to TELUS systems, you are a highly motivated and energetic individual with server administration experience in a Microsoft Windows Server (2003 to 2016). In this role, you will be responsible for providing Tier 4 technical support in both development and production environments. Your main tasks will include project system installation and configuration, implementing and testing of upgrades, patches and scripts, developing the documentation, providing technical support and resolving incidents and performance problems.

Your responsibilities:

- Managing multiple Active Directory forests
- System implementation and adoption of tools and standard operating procedures
- Implementation and test of patches and system upgrades
- Development of documentation, securing the environment, assuming system responsibilities
- Provision of support and resolve of technical problems
- Direct communication with customers in an effective and professional manner

Our requirements:

- Strong knowledge in Microsoft Server (2003 to 2016)- AD, DNS, DFS, GPO, RDS
- Experience in deploying new Windows servers (2012, 2016, 2019)
- Strong knowledge in VMware vSphere, vCenter and ESXi (5.1, 5.5 and above)
- Confident in building new solutions from scratch (MS, VMware, Third Party)
- Strong knowledge in at least one server hardware family – HPE, CISCO, IBM. Blade enclosures and stand-alone servers - configure, support and upgrade
- Experience in design and the architecture of small- and mid-scale deployments
- Knowledge in NetBackup, McAfee ePO and Splunk is an advantage
- Knowledge in System Center Configuration Manager is an advantage
- Able to adapt and acquire new skills quickly
- Ability to handle multiple tasks in a high paced work environment
- Very good verbal and written skills in English
- University degree in a related field and MCSE/MCSA/MCITP certifications are an asset

We offer:

- Stable job and career development opportunities
- Great office at a top location
- Attractive salary and additional incentives
- Special discounts & offers (Food vouchers, Multisport cards, etc.)
- Additional health insurance
- Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
- Positive international working environment (Relax zones, PlayStation and billiard corners)
- Continuous support and learning
- Employee referral bonuses

We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives

If this opportunity sounds appealing to you, apply now! Send us your CV!TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

As a senior member of a national team providing operational support to TELUS systems, you are a highly motivated and energetic individual with server administration experience in a Microsoft Windows Server (2003 to 2016). In this role, you will be responsible for providing Tier 4 technical support in both development and production environments. Your main tasks will include project system installation and configuration, implementing and testing of upgrades, patches and scripts, developing the documentation, providing technical support and resolving incidents and performance problems.

Your responsibilities:

Managing multiple Active Directory forests
System implementation and adoption of tools and standard operating procedures
Implementation and test of patches and system upgrades
Development of documentation, securing the environment, assuming system responsibilities
Provision of support and resolve of technical problems
Direct communication with customers in an effective and professional manner

Our requirements:

Strong knowledge in Microsoft Server (2003 to 2016)- AD, DNS, DFS, GPO, RDS
Experience in deploying new Windows servers (2012, 2016, 2019)
Strong knowledge in VMware vSphere, vCenter and ESXi (5.1, 5.5 and above)
Confident in building new solutions from scratch (MS, VMware, Third Party)
Strong knowledge in at least one server hardware family – HPE, CISCO, IBM. Blade enclosures and stand-alone servers - configure, support and upgrade
Experience in design and the architecture of small- and mid-scale deployments
Knowledge in NetBackup, McAfee ePO and Splunk is an advantage
Knowledge in System Center Configuration Manager is an advantage
Able to adapt and acquire new skills quickly
Ability to handle multiple tasks in a high paced work environment
Very good verbal and written skills in English
University degree in a related field and MCSE/MCSA/MCITP certifications are an asset

We offer:

Stable job and career development opportunities
Great office at a top location
Attractive salary and additional incentives
Special discounts & offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses

We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives

If this opportunity sounds appealing to you, apply now! Send us your CV!

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София 1000, ул. "Алабин" 1,Телъс Тауър

Дата:

21.06.2019

Организация:

TELUS International Europe
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за TELUS International Europe може да получите ТУК