Customer Care Specialist with Romanian

Описание

We are SoftUni - an education initiative for high-quality software education and one of the biggest and most well-respected educational institutions in Bulgaria.

We have recently expanded our service delivery to several European countries, with Romania being one of them.

Our mission is to provide the opportunity for education, profession and work for thousands of young people in the most desirable career areas in the world – Software engineering, Digital Marketing, and Computer Art.

Due to the expansion we look to hire а Customer Care Specialist with Romanian.

What your responsibilities will include:

The Customer Care Specialist will be a key member of the CRM team supporting the execution, delivery, and development of the University’s Customer Relationship activity. The role holder will be mainly responsible for the monitoring of the quality, performance and timely delivery of the assignments placed on students. This person will be also supporting the team in improving the overall learning experience and satisfaction of our students.

What you will need:

To work as a Customer Care Specialist, your 'people skills' will be just as important as your formal qualifications.
Fluent or native Romanian
Excellent English
A genuine interest in helping and supporting our students
Excellent communication skills
Attention to details
Polite, thoughtful and friendly attitude
High computer literacy and administration skills
Previous experience of working with people in a face-to-face setting, or over the telephone and by e-mail would be considered a plus.
What do we offer:
Challenging and interesting projects that will change the software industry in Bulgaria
Membership in a dynamic team where creative ideas and innovative approaches are appreciated
Competitive remuneration and bonus schemes
Flexible working time
Opportunities for a career development and growth
Free education across SoftUni`s academies
Fresh and seasonal fruits at the office every day.
Ready to join our team? Please send us your CV in English!

Applications will be treated in a timely and confidential manner. We thank all applicants for their interest, but only the shortlisted candidates will be contacted for an interview.

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Административен персонал, Експертен персонал без ръководни функции,

Категория:

ИТ и Компютърни специалисти
Софтуер/ Разработка и поддръжка
Aдминистративна дейност и продажби

Държава:

България

Населено място:

Гр. София

Адрес:

Дата:

19.08.2019

Организация:

Софтуерен университет ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Софтуерен университет ЕООД може да получите ТУК