Technical Support Specialist- София

Описание

Manpower is part of Manpower Group, a Fortune 500 Global Business. We’ve been powered by our people since 1948. That’s 70 years of making dreams reality. We don’t make our people; we are made by them and have been since the very beginning. We create powerful connections between organizations and the talent they need to unleash workforce potential.

The client is a top developer of conversational commerce and AI software. They are looking for a motivated Technical support consultant with a high proficiency in English to join their dynamic team.

Responsibilities:
• Work with our customers to resolve complex technical issues and maintain high customer satisfaction;
• Provide technical support to our corporate clients by e-mail, phone or chat;
• Take ownership of technical issues and work with our Tier 3 team to resolve more advanced issues when necessary;
• Document actions in tickets to effectively communicate information internally and to customers;

Key Requirements:
• Fluency in English - verbal and written (B2 and above);
• Customer orientation;
• Ability to work in 24x7 shifts;
• HTML / CSS knowledge;
• JavaScript / SQL knowledge;
• Application support hands-on experience;
• Experience in customer service via chat or telephone

We offer:
• Highly competitive remuneration package;
• Initial and ongoing training;
• Comfy office building and work space;
• Health Insurance;
• Food Vouchers;
• Food for people working the night shift;
• Taxi vouchers for the shifts after 22:00

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.
Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Трудово възнаграждение:

От 2600 до 2800 лева на месец

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, ул.Никола Мирчев №33

Дата:

12.02.2020

Организация:

Менпауър България ООД
Агенция за подбор на персонал

Детайли за организацията:

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