Avaya Technical Support Engineers- София

Описание

Manpower is part of ManpowerGroup, a Fortune 500 Global Business. We’ve been powered by our people since 1948. That’s 70 years of making dreams reality. We don’t make our people; we are made by them and have been since the very beginning. We create powerful connections between organizations and the talent they need to unleash workforce potential.

One of our partners is building a new team for a HOT new project and we are helping them to find

Avaya Technical Support Engineers
Resolving customer problems both directly from customers and through technical escalation.
Implementing fixes and solutions where appropriate, either via discussing directly with the customer, via email, remote access or onsite.
Liaising directly with customers therefore requiring excellent communication skills.
To assist other Technical staff and engineers involved in projects, and to work with management in the assignment of technical tasks where required.
To be able to provide full customer direction on the installed product.
To be able to provide clear and concise documentation of completed work.
To be able to liaise with Tier 3 technical support to provide solutions to rectify problematic faults.
To work closely with administration team to ensure accurate recording of all engineering activities.
To be committed to working as part of an effective team within the Engineering Operations department.

What we need
from you:
Extensive experience in the telecommunications/IT industry.
To have excellent analytical skills.
Must be able to work on own initiative.
In depth knowledge of multiple communication platforms including but not limited to;
Avaya Red (ACM, IP Office).
Avaya Blue (CS1K, Options).
Applications knowledge for platforms an advantage.

The company offers:
Passionate and friendly team in an innovative casual, positive and open work environment
Interesting and challenging projects
Excellent remuneration package and additional medical insurance
25 days holiday
Training programs available for employees with a desire to learn new technology stacks/ areas
Opportunity to work with global customers
Travel available out of Sofia IF desired, not mandatory
If you feel the challenge, apply now!

Only shortlisted candidates will be invited for an interview.
ManpowerGroup is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources service.

Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, ул.Никола Мирчев №33

Дата:

04.06.2020

Организация:

Менпауър България ООД
Агенция за подбор на персонал

Детайли за организацията:

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