TechOps Engineer

Описание

Paysafe is looking for a Technical Operations Specialist. As part of our Production support team, the successful candidate will work in a high-availability environment ensuring the production uptime, efficiency and stability of our various payment applications and systems.

What to expect:

Liaise with various internal departments regarding the integration, configuration, and troubleshooting of our proprietary software applications.
Ensure a high level of availability of our various systems and applications.
Secure application systems and perform required daily controls.
Execute application systems performance management and monitoring functions.
Ensure proper operation of the different environments currently supported and conduct regular tests on them.
Troubleshoot and provide level 3 technical support
Ensure all production and non-production issues are tracked and perform the necessary follow-ups and/or escalations with the required internal or external departments.
Ensure timely resolution of issues and be accountable for maintaining the required SLAs for company uptime.
Help provide detailed root cause analysis of issues when they occur and help provide workarounds and solutions.
Eliminate recurring technical issues by providing and implementing solid solutions in collaboration with cross-functional teams across multiple sites such as Network Operations, Quality Assurance and Development.

To be successful you need to have
University degree in Computer Science, Programming, or equivalent education or experience
Minimum 3 years of experience
Good working knowledge of UNIX or Linux and UNIX/Linux shell scripting
Networking knowledge
Experience in data analysis (SQL)
Working knowledge of Perl or Java
Knowledge of monitoring tools (such as SolarWinds or New Relic)
Understanding of Jira and Service Now ticketing systems
Knowledge of Splunk
Knowledge of Weblogic 11 and up, Sun Solaris, RHEL, VM Ware ESX 5, Oracle database, F5 load balancer and global traffic manager (Akamai).
Experience in a banking, financial services, or credit card processing environment
Expectations:

You are familiar and comfortable working in a production environment and are committed to producing high-quality work according to an unpredictable schedule.
You are responsible and a solid team player who can work independently and have strong synthesizing and analytical skills.
You can multitask and work in a fast-paced environment, often on projects with tight timelines and different/shifting priorities.
Good communication skills (spoken and written).
Availability for possible after-hours support of the team.
Outstanding troubleshooting skills, customer-oriented attitude, detail oriented and organized.
Please note that you may be required to work on-call rotations outside regular working hours

We offer in return
Competitive salary
25 paid leave days
Social benefits package (health insurance, free sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business, and technical training programs)
Work from home options
Tailor-made training and ongoing development to help you enhance your skills
Free conference attendances in Bulgaria and abroad
An awesome workspace with dedicated team spaces, team activities and more
Are you ready to take your career to the next level?

Send your CV in English.
Only shortlisted candidates will be contacted for an interview.

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.

Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит над 3 г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

90, Tsarigradsko Shose blvd., 1784 Sofia

Дата:

04.08.2020

Организация:

Paysafe Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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