Customer Service Consultant with Spanish and English - София

Описание

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant with Spanish and English. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

In this role get to:

• Be the first point of contact for all customers;
• Answer inbound calls to provide exceptional customer service;
• Respond to inquiries about products and services, processing payments, or performing general account maintenance;
• Up-selling customers to new products or services may be encouraged.
Our most successful candidates will have:

• High school diploma or GED;
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls;
• Excellent verbal and written communication skills; proficient reading skills required;
• Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred;
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required;
• Prior customer service experience preferred.
In this role, you get to enjoy:

• Very competitive salary;
• Attractive performance incentives;
• Top-notch training;
• Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Internet Allowance;
• Employee recognition programs.

Изисквания към кандидата

Езикови познания:
Английски език, Испански език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов срочен

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти
Софтуер/ Разработка и поддръжка
Телекомуникации

Държава:

България

Населено място:

Гр. София

Адрес:

район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1

Дата:

14.02.2022

Организация:

Sutherland
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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