Technical Support Specialist with Italian

Описание

As Acronis is dedicated not just to Cyber Protection but to the general protection of its potential and current employees, recruitment and onboarding process are being held online during the current global COVID-19 situation.

Acronis sets the standard for hybrid cloud IT data protection through its backup, active protection against ransomware, disaster recovery, and secure file sync and share solutions. Acronis delivers easy, fast, complete and affordable data protection of all files, applications and operating systems across any environment—virtual, physical, cloud, mobile and applications. Founded in 2003 in Singapore, with global headquarters in Switzerland, Acronis protects the data of more than 5 million consumers and 500,000 businesses in over 150 countries and 20 languages.

This job is perfectly suited for a recent graduate who has great technical skills, interacts well with others, and has effective communication skills.

RESPONSIBILITIES:
• Actively work with customers to answer technical questions via email, phone and chat
• Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)
• Standard working hours

SKILLS & EXPERIENCE:
• Fluent Italian and English (both oral and written, Upper Intermediate as minimum)
• Ability to analyze technical issues
• Ability to convey technical information effectively
• Excellent analytical skills
• Exceptional customer service approach
Nice to have:
• 2 or more years of work experience in an applicable industry and role are a plus
• Proficiency with Microsoft Windows operating system and computer networking / any Linux or Mac experience

WE OFFER:
• Attractive remuneration
• Public Transport Support
• Multisport card
• Additional Health & Dental insurance
• Free fresh fruits in the office
• Free drinks (Coffee/Tea/Water)
• Free parking slot
• Tickets for conferences and seminars
• Challenging atmosphere and interesting projects
• Future career development in a multinational company
• Offsite events and parties

Изисквания към кандидата

Езикови познания:
Английски език, Италиански език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ул. Сан Стефано 22, ет. 3

Дата:

04.09.2020

Организация:

Acronis
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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