Duty System Administrator for Data Center Monitoring

Описание

As Acronis is dedicated not just to Cyber Protection but to the general protection of its potential and current employees, recruitment and onboarding process are being held online during the current global COVID-19 situation.
Acronis leads the world in cyber protection - solving safety, accessibility, privacy, authenticity, and security (SAPAS) challenges with innovative backup, security, disaster recovery, and enterprise file sync and share solutions that run in hybrid cloud environments: on-premises, in the cloud, or at the edge. Enhanced by AI technologies and blockchain-based data authentication, Acronis protects all data, applications and systems in any environment, including physical, virtual, cloud, and mobile.

With dual headquarters in Switzerland and Singapore, Acronis protects the data of more than 5 million consumers and 500,000 businesses in over 150 countries and 20 languages.

Our Data Center Monitoring team in Sofia is part of the Acronis Global Data Center Operations department and provides the front line of Acronis Data Center Operations team.

We detect and analyze events based on preconfigured metrics for a variety of services and systems and provide initial troubleshooting for all Acronis Cloud-based services and infrastructures, escalating events to different teams inside Acronis when needed. We are involved in the development, support and maintenance of the Monitoring instruments and environments as well as in all ongoing system and infrastructure maintenances, providing support during their execution.

RESPONSIBILITIES:

Utilize monitoring tools to proactively identify system, application and network issues within the Acronis Cloud Data Center Environment
Triage events as they occur and take the appropriate action
Escalate as needed to appropriate teams
Assist in reporting and dashboard service metrics
Make automation recommendations based on recurring events
Follow communication protocol to inform Customer Support, Leadership and Customers of status of the Cloud Environment
Track escalated issues status
SKILLS & EXPERIENCE:

Basic Operating System Skills of mainly Linux and also MS Windows including installation, configuration, troubleshooting, patch maintenance, security, and recovery
Basic Ethernet / Transmission Control Protocol/Internet Protocol (TCP/IP) Networking Skills including physical network installation, troubleshooting, patch maintenance and recovery
Management of virtualization environments, i.e. VMware ESX and/or Linux Kernel-based hypervisors (KVM, Virtuozzo)
Basic setup and administration of basic network services
Previous experience as part of a Monitoring team would be a plus
Network troubleshooting skills
Hardware/Rack management and maintenance skills
Good communication skills
Fluent English

WE OFFER:

Attractive remuneration
Public Transport Support
Multisport card
Additional Health & Dental insurance
Free fresh fruits in the office
Free drinks (Coffee/Tea/Water)
Free parking slot
Tickets for conferences and seminars
Challenging atmosphere and interesting projects
Future career development in a multinational company
Offsite events and parties
#LI-MM1

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ул. Сан Стефано 22, ет. 3

Дата:

04.11.2020

Организация:

Acronis
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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