Merchant Services Representative

Описание

Paysafe Group (Paysafe) is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, card issuing and online cash solutions.

Essential Duties:
• Email & Phone support
• Information support to existing merchants
• Merchant account reporting, instruction and operation support
• Provide support to Account Management & Sales teams
• Working with Compliance team, Payments team, Legal and IT
• Work in two shifts between 9 AM - 9 PM. Each shift is 9 hours

Your Profile:
• Understand that this area of the company is extremely high profile; therefore, professional communication skills, both written and oral, are of paramount importance
• Fluent English
• Ability to form professional yet personable relationships with merchant contacts
• Professionally deal with confidential information
• Desire to achieve “next level” merchant services standards
• Strong independent decision-making and organizational skills
• Problem solver
• Conflict/complaint resolution skills
• Agility and flexibility in the workplace
• Able to work in a team atmosphere
• Can work unsupervised
• Proactive work ethic
• Achievement and performance expectations are high and the successful candidate will be challenged by this fast pace and highly energized environment.
• Excellent communication skills and the ability to present themselves in a professional manner

Additional benefits:
• Opportunity to be a part of writing the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• One of the top 10 best designed offices in the world
Are you ready to take your career to the next level?

Send your Cover Letter and CV. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

90, Tsarigradsko Shose blvd., 1784 Sofia

Дата:

07.01.2021

Организация:

Paysafe Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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