Account Manager - София

Описание

Paysafe Group (Paysafe) is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, card issuing and online cash solutions.

Access your digital marketing future by joining Income Access, a Paysafe Company that specializes in digital marketing services and technology solutions for the constantly evolving online market place. As a supplier of an award-winning affiliate tracking and reporting software, Income Access, has been a leader in the iGaming industry for over 15 years.

Income Access’ success is built on adding value to our partners by demonstrating an appreciation for the relationship between identifying needs and providing solutions. We develop impactful digital marketing solutions by bringing together experts in affiliate marketing, social media marketing, web development, graphic design and copywriting.

With a blend of projects that focus on both autonomous and collaborative skills, Income Access offers room for growth and an environment that fosters new abilities. Are you ready to take the next step by working at a forward-thinking company that values creativity and nurtures talent?

Essential duties:
The responsibilities of the Account Manager consist of providing clients with ongoing training, technical support, and insight thereby establishing meaningful, strategic, and profitable relationships. The goal of the Account Manager is to retain and grow the business with our current client. This is done by ensuring that clients are optimally benefiting from the Income Access software as well as identifying opportunities to increase the use of products and services offered by Income Access.

Client Relationship Management - Initiate frequent communication with your portfolio of accounts to learn about the client’s business, their goals and strategies, and their points of pain in order to identify opportunities to better leverage how the client works with Income Access and increase revenue.
Client Training – train clients on the best use of our software to match their business needs, and notify clients of software upgrades and schedule training on new features for the client’s staff
Client Communication – Create awareness and increase up take of product features, new product launches, services and offerings, and share relevant industry news in order to maintain a close professional and strategic relationship with clients
Maintain a high level of client satisfaction through effective client support and problem determination
Resolve basic technical problems and general "how-to" questions
Support the onboarding of new clients to the Income Access software, which includes understanding the client’s business needs and requirements.

Your profile:
2 to 3 years’ experience in Account Management, Customer Service or Business Development
University/College degree in business or related field
Strong client relationship management skills
Excellent problems solving skills.
Ability to understand and communicate basic technical problems and resolutions clearly to both a technical and non-technical audience
Ability to analyze trends to develop sustainable solutions for the growth of our client programs
Excellent verbal and written English communication with strong editing and proofing skills
Exceptional knowledge of the Internet and how users interact with content
Understanding of search engine queries and directory sites
Knowledge of online marketing and the industry
Attention to detail and strong organizational skills
Strong work ethic
Eager and willing to overcome challenges
Demonstrated ability to work in a fast-paced, competitive, and fun environment
Proficiency in MS Word, Excel, Outlook, PowerPoint
Knowledge of affiliate marketing is considered an asset
Knowledge and understanding of HTML is considered an asset
A working knowledge of one or more of the following language is considered an asset: Turkish, Russian, Italian, Spanish, Hebrew, French

Additional benefits:
Opportunity to be a part of writing the history of a leading and growing multinational company
Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
Multiple career progression opportunities in a dynamic in-house business
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
Fun and collaborative working atmosphere
One of the top 10 best designed offices in the world

Are you ready to take your career to the next level?

Send your Cover Letter and CV. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.

Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит над 3 г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

90, Tsarigradsko Shose blvd., 1784 Sofia

Дата:

30.07.2021

Организация:

Paysafe Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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