Application Support Analyst

Описание

The Role:

The role of Application Support Analyst will be part of the group function. They will support applications, such as core line of business and supporting applications. The successful applicant will be responsible for tasks such as responding to service desk tickets, coordinating patches and supporting new releases. The successful applicant may have the opportunity to become involved in project work also.

Key duties and responsibilities:

Providing application support across a number of applications in the Apex group;
Prioritization and resolution of tickets related to the core line of business applications, including troubleshooting incidents and service catalogue;
Working as part of a global team to provide technical support to core line of business applications;
Liaising with business, vendors and software development team regarding application support tickets;
Supporting project related tasks, such as application upgrades;
Supporting the patch management process. This includes bringing through change management to test and production environments;
Coordinate with internal auditors, audit coordinators, and other key officials to manage audits responses.

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

София 1000, Площад Македония, ул. Алабин 1, етаж 11

Дата:

06.02.2023

Организация:

Apex Fund Services Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Apex Fund Services Bulgaria EOOD може да получите ТУК