TECHNICAL SUPPORT SPECIALIST

Описание

About us:

Bulwork is the first IT recruitment agency in Bulgaria with more than 20 years of stable presence in the market. The company has established a reputation for delivering high-quality services both to clients and candidates. We respect the wishes of the candidates and strive to provide the best service by finding the most suitable and challenging job for them.

Our client:
Is a company that has developed a platform for training, improving, and analyzing the performance of the teams that communicate with customers, sales departments, etc. The platform is constantly improving in order to give the best performance. Right now they are looking for a: an IT Geek to hold the position of a:



TECHNICAL SUPPORT SPECIALIST



In this role, you will be responsible for resolving customer issues via email, live chat, and others comm channels.

Requirements:

- Experience in writing support content and managed cases throughout the entire Support lifecycle
- Previous experience in support platforms (Intercom, Jira, Planhat)
- Knowledge and experience in CRM would be considered an advantage
- Excellent English (both written and verbal)


The offer:

- Excellent remuneration
- Additional health coverage
- Multisport card
- Generous vacation policy
- Home office during the Covid-19 pandemic


If you think you're the person for this position, please send us your CV in English or LinkedIn profile!

Confidentiality of all applications is assured! Only short-listed candidates will be contacted!

The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01/09/2016).

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти
Софтуер/ Разработка и поддръжка

Държава:

България

Населено място:

Гр. София

Адрес:

15, Tsarigradsko Shose Blvd., fl. 2,1124, Sofia, Bulgaria

Дата:

21.07.2021

Организация:

BULWORK
Агенция за подбор на персонал

Детайли за организацията:

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