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MANAGER (TECHNICAL SUPPORT DEPARTMENT)

Детайли

Описание

Who are we?

Bulwork is the first IT & BPO recruitment agency in Bulgaria with more than 20 years of stable presence in the market. The company has established a reputation for delivering high-quality services both to clients and candidates. We respect the wishes of the candidates and strive to provide the best service by finding the most suitable and challenging job for them.

Who is our client?

It is a leading online, mobile, and point of sale payment service and solution provider connecting businesses and consumers everywhere. They offer custom-built payment solutions for their clients to keep their business running smoothly. The company employs over 300+ people worldwide across 17+ global offices and they keep growing.

Currently, together with the company, we are looking to hire an experienced and enthusiastic:


MANAGER (TECHNICAL SUPPORT DEPARTMENT)


You will:

Manage a team of experienced Technical Support Specialists and will be responsible for organising and preparing the working process of subordinates and in this regard delegate tasks. In addition, you will set deadlines and provide guidance and motivation of the team members. The professional on this role is actively communicating with other IT leads, external parties, and other operational units of the company.

If you have:

- 10+ years of professional experience in technical support roles;
- Strong experience in managing technical support teams;
- Understanding of network protocols such as - HTTP, FTP, SSL/TLS, TCP/IP;
- Hands-on skills with network, diagnostics, and troubleshooting;
- Excellent results-oriented, analytical and problem-solving skills;
- Bachelor's or Master's degree in Computer Science or related;
- Proficient in English language.

And as an advantage:

- Experience in Linux, Automation scripting and Monitoring tools;
- Previous experience in the payments industry.

Then...do not hesitate and apply because...the company can offer you:

- Excellent remuneration package;
- Trainings and opportunity for professional development;
- Team Building Events;
- Modern and constantly evolving business environment;
- Additional health insurance and sports card;
- Excellent performance bonuses and many more;
- Last, but not least, opportunity for remote work!


If you ready to take this opportunity and that position sounds like an interesting challenge to you - send us your CV in English or Linkedin profile!


Confidentiality of all applications is assured. Only short-listed candidates will be contacted!
The candidates do not pay taxes to the Agency - the services are FREE OF CHARGE.

Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP)

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Средно управленско ниво

Категория:

ИТ и Компютърни специалисти
Софтуер/ Разработка и поддръжка

Държава:

България

Населено място:

Гр. София

Адрес:

15, Tsarigradsko Shose Blvd., fl. 2,1124, Sofia, Bulgaria

Дата:

23.12.2021

Организация:

BULWORK
Агенция за подбор на персонал

Детайли за организацията:

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