Microsoft Remote Technical Support engineer with French
Детайли
Описание
IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
We work with a wide variety of IBM enterprise customers providing technical support for Microsoft products, you will be involved in supporting our clients’ IT infrastructure for configuration queries and break/fix scenario.
As Microsoft specialist, you are responsible to provide technical support with high degree of Customer satisfaction by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
#GTSBGHR21
Required Technical and Professional Expertise
Strong knowledge of Windows Server, Active Directory, Failover Cluster, Windows Sys-internals tools
Strong communication skills
Strong soft-skills and customer management techniques
Strong troubleshooting skills
Experience in the support field
Fluent in English (C1) and French languages (B2)
Preferred Technical and Professional Expertise
Degree in Computer Science or related field
Certified MCSA/MCSE
Strong knowledge in Microsoft Exchange & Sharepoint
Knowledge in Virtualization
Изисквания към кандидата
Езикови познания:
Английски език, Френски език
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Срок на заетост:
Договор:
Ниво в йерархията:
Експертен персонал без ръководни функции
Категория:
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. София
Адрес:
бул. ДРАГАН ЦАНКОВ 36
Дата:
05.02.2024
Организация:
Ай Би Ем България ЕООД
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Ай Би Ем България ЕООД може да получите ТУК
