Global Leadership Development Trainer with English

Описание

We're hiring and are looking to connect with you to help us deliver exceptional training experiences as a GLD Trainer with English with TTEC in Sofia, Bulgaria.

Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TTEC:

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

We offer:
Extensive training programs;
Environment that stimulates achievement;
Competitive remuneration package;
Access top notch business best practices;
Work in a challenging and pleasant business environment;
Multisport card and social package (food vouchers, health insurance etc.)
The GLD Trainer position holds primary responsibility for global facilitation and effective implementation of TTEC Leadership Institute (TLI) and BUILD curricula and initiatives. In addition to corporate initiatives, the GLD Senior Trainer will partner with their manager to coordinate, facilitate & support any Operational Leadership Development initiatives as requested by site or program leadership. This position is also required to support operational development by providing implementation support to GLD initiatives through conducting triad sessions, providing feedback on effective action plans and other activities as prioritized by GLD leadership.

You will be responsible for:
Global Leadership Development Trainings
Ad Hoc Program Trainings
Team Building/Strategic Planning Sessions
Conducts and documents operational triads
Leadership/Operational Meetings
Facilitates coaching observation calibrations for operational leaders
Facilitates training observation calibrations for learning leaders
Provide class and daily schedule updates to Lead Trainer
Update program/class completion rates
Reports coaching calibration completion
Schedule logistics of class and calibrations
Prepares for class facilitation

Why You? What You Bring:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following:

• At least 1 years experience in training;
• Fluency in English;
• Strong delivery skills including facilitating and mentoring capability;
• Experience of delivering coaching, soft & hard skills trainings;
• Demonstrated experience in managing priorities/resources and initiatives;
• Demonstrates strong interpersonal, oral and written communication skills;
• Very good computer literacy;
• Team player and can work effectively in a remote work set-up.


TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards .

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

09.11.2021

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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