IT Technical Support / Helpdesk

Описание

AN ALL New Tech LTD is the Bulgaria office division for the multiple regulated investments firm AN Allnew Investments LTD leading broker of online foreign exchange (forex) trading, CFD trading, and financial investments. Our Goal is to serve global traders with access to the world's largest and most liquid market. By offering the most advanced trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.
We are looking for an experienced Helpdesk support specialist to provide technical assistance and support related to computer systems, hardware, and software.
Candidates with background experience of more than 1 years would be considered with higher priority!

Your Duties:
• Answering queries and addressing system and user issues in a timely and professional manner.
• Providing technical support across the company (Via E-mail in person or over the phone).
• Monitoring and maintaining computer systems daily.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners and other systems.
• Collect feedback from staff regarding computer usage.
• Identify any underlying IT problems and work with the IT team to resolve them.

The ideal candidate has:
• Proficiency in English – Mandatory!
• Working experience as a Help desk technician or other customer support role with knowledge of fundamental operations of relevant software, hardware and other equipment is a plus.
• Tech oriented with knowledge of Windows desktop support, PC & Laptop repair etc.
• Good with explaining technical issues to non-technical people.
• Customer service oriented and stress tolerance.
• Excellent communication skills.

What we offer:
• Attractive base salary.
• Full time position – 5 days a week.
• Social benefits – Multisport card.
• Additional health insurance.
• Birthday Gifts.
• Paid Vacations, Holidays & Team buildings.
• Weekly sport day (Football) + catering in the office.
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.

If you are energetic, passionate, team player, hungry for success and you qualify, to the upper requirements, we will be waiting for your CV - IN ENGLISH ONLY!!!

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Средно-специално

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Експертен персонал без ръководни функции,

Категория:

Хардуер/Разработка и поддръжка
Софтуер/ Разработка и поддръжка

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, бул. Тодор Александров

Дата:

25.11.2021

Организация:

АН Олню Тех ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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