First Level Tech Support with German

Описание

We, Apex HC, one of the leading software & outsourcing companies in Bulgaria, are looking for a L1 Technical Support (Help-Desk) with German to join our first team in Bulgaria.

The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

We offer a labor contract with Apex HC.

Main Responsibilities:
• Providing general technical guidance and assistance in problem-solving to corporate clients from Famous Automotive or Retail company (via phone, email or chat);
• Perform level 1 technical support of B2B customers;
• Diagnose and resolve technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package and other applications;
• Uninstall, reinstall software applications and resolve username and password problems;
• Troubleshoot email, VPN and other issues;

What we offer:
• Excellent salary – 3000 BGN gross
• BGN 1000 – sign-up bonus
• Nice and friendly multicultural atmosphere;
• Fully remote after initial training – option to work from company’s office, by employee’s preference;
• Home office is possible after 1-2 weeks of initial training in the office in Sofia;
• Flexible or standard shifts;
• Free courses in this field;
• Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:
• Have excellent verbal and written German (C1/C2 Level);
• Average Good English level (B1-B2 Level);
• Have technical knowledge or understanding;
• Previous experience in technical support will be an advantage.

Apply and you will get the full broad information about your possibilities with Apex Human Capital!

All applications will be treated strictly confidential.
Only short-listed candidates will be contacted

Изисквания към кандидата

Езикови познания:
Немски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Административен персонал

Трудово възнаграждение:

От 2500 до 3000 лева на месец

Категория:

Телекомуникации
Aдминистративна дейност и продажби

Държава:

България

Населено място:

Гр. Стара Загора

Адрес:

София, ул. "Г.С. Раковски" 25

Дата:

30.12.2021

Организация:

Apex Human Capital Ltd.
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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