Customer Success Associate with French and English

Описание

About Apertum Online - Apertum Online is a leading B2B technology
and operations service provider company. We provide business and technical
expertise to the global online and mobile gaming industry.
Apertum offers a dynamic and rewarding environment for high achievers looking
to work and learn alongside like-minded individuals, to build and support
scalable products which already provide entertainment to millions of users and
take them to the next level.

You would be doing:
• Handle customer queries Social Media, Web Chat, E-mail and phone;
• Educate current and potential customers with product and service
information;
• Maintain accurate customer records;
• Identify and escalate priority issues to the Team Leader and Ops Team;
• Actively participate in team meetings.

You would have/be:
• Native/Fluent French speaker;
• Fluent in written and spoken English;
• 1+ years of general experience on a Customer Support or similar role;
• Passionate about customer care;
• An excellent communicator;
• Able to work well under pressure and under minimum supervision;
• A fast learner who is able to work with set targets;
• A team player;
• Must be time flexible and able to work in a shift system (24/7) including
public holidays and weekends;

We would offer to you:
• Highly competitive salary;
• Quarterly Bonuses;
• Flexible working hours;
• Flexible working location;
• Additional Health Care;
• Food Vouchers;
• Multisport card (shared cost);
• Learning and Development Allowance;
• Additional day off for each year spent in the company;
• A present for your birthday;
• Team building events;
• To be a part of a small enough company to allow you to have a big impact
and large enough to provide structure and clarity;
• Work along very fresh and bright people;
• Global multi-cultural working environment

Изисквания към кандидата

Езикови познания:
Английски език, Френски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:

Трудово възнаграждение:

От 1800 до 3000 лева на месец

Категория:

Телекомуникации

Държава:

България

Населено място:

Гр. София, Гр. Пловдив

Адрес:

бул./ул. Патриарх Евтимий № 19Б, ет. 3, ап. 3А

Дата:

10.01.2022

Организация:

Апертум Онлайн ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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