Technical Implementation Analyst

Описание

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.
We also help people to check their credit report and credit score, and protect against identity theft. In 2019, for the fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”
We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

We are currently looking for a Technical Implementation Analyst to join our UK&I Application Delivery Team.

Responsibilities:
Implementing various Delivery tasks that include, but are not limited to client onboarding, software upgrades, solutions implementation
Working closely with internal and external clients via phone and e-mail
Participating in various technical project support activities
Using and fine-tune automation tools that are used by Delivery and Support team members
Communicating with all key stakeholders on the status and progress of the due tasks with clear actions and timescales
Pro-actively recommending improvements to prevent incidents arising and to increase customer satisfaction
Ownership of delivery tasks as per the role responsibility matrix
Fully understanding the implications of a release and consequently identifying the success criteria and testing requirements of the release.
Identifying and escalating risks and issues to management and stakeholders from different teams
Architecting and implementing changes into live environments
Maintaining documentation of various activities that are performed by the Delivery team.
Implementing changes to client solutions once live
Act as a subject matter expert for cases and incidents for anything considered as part of the roles and responsibilities of the team.

Requirements:
Degree or equivalent standard, with a technical background e.g. Mathematics, Statistics, Operational Research, Economics, Physical Sciences, Information Technology
Minimum 2 years of experience in technical administration
Good experience in the field of client delivery and support
Understanding of ITIL terminology and the ability to work in an ITIL focused environment
Excellent communication skills, including proficiency in writing reports and presenting technical work
An innovative and inquisitive mind, focused on addressing and solving technical tasks and problems through optimization and automation
Some experience of data analysis using SQL, WPS and Microsoft Excel
Technical knowledge of RESTful APIs, with a good understanding of webservices
Some experience of scripting in Windows environment (batch, PowerShell, VBA)
Good Understanding of Windows Server (2008/2012/2016)
Some understanding of networking (TCP/IP stack, OSI model, load balancing, NAT)
Good understanding of HTTPS and TLS
Fluency in English both written and verbal

The health and wellbeing of our people is a top priority.

That’s why if you join us we will provide you with the benefits which fit your needs through all the stages of your life.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Интернет
ИТ и Компютърни специалисти
Aдминистративна дейност и продажби

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

11.05.2022

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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