General Tech-Support Advisor with French, German, Polish and English

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a visionary company offering services and technologies for improved
customer experience. We are a lookout for tech-savvy, bright and communicative problem-
solvers for the role of General Tech-Support Advisor with French, German, Polish and English.

Essential Duties and Responsibilities:
* Serving as the first line of contact with customers;
* Providing help with installation, product information, as well as helping customers with
advice on how to utilize both hardware and software in the best way;
* Taking care to assist the customers and solve their issues in a timely manner;
* Using your communication skills and knowledge of different product lines to ensure
customer satisfaction and quality of service;
* Handling different cases and supporting other colleagues when needed.

Requirements:
* Fluency in French, German, Polish and English language;
* Knowledge of Windows Server OS (2008) and Windows OS administration;
* Familiarity with Active Directory and TDP/IP, UDP, RDP and HTTPS;
* Great communication skills, motivation to learn and provide great service;
* Flexibility, a knack for problem-solving and a team spirit.

Our client offers:
* Great remuneration and social benefits package;
* Standard working time and week (Mon- Fri) and free weekends;
* Extensive training during the first month, as well as various trainings available later for
sharpening your skillset;
* Full access to all the tools you will need to be successful at your job;
* Wide range of career development opportunities within the company, you will grow and
develop in environment that values skills and dedication.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_GTSAFGPE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:

Категория:

Телекомуникации
Aдминистративна дейност и продажби

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

05.12.2022

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК