Linux and Open Source Technical Engineer

Описание

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
At IBM Bulgaria, in our Systems organization, we make sure that the world continues to operate driven by our latest and greatest technologies, such as System Z, Storage, Power, AIX and many other solutions.In our Client Innovation Center Sofia, the people have the chance to collaborate with the whole world and clients from every corner of it. We already have experts in development, DevOps, QA and Support Engineers. We also have opportunities in more client-oriented roles, such as Emergency Response Managers, Technical Escalation Managers, and many Project management roles.

Your Role and Responsibilities

Who You are

You are a skilled Linux professional able to perform advanced problem-determination and technical support for Worldwide customers.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day.

How we’ll help you grow

You will further develop and deepen your experience working with the Linux technology, supporting on one of three architectures, x86-64, Power and System z.
IBM Linux Support gives you the opportunity to experience a broad range of technologies and encourages all of the team members to identify an area where they can establish themselves as a subject matter expert (SME). Our employees got access to a wide range of technical as well as non-technical training courses and certifications.

What you’ll do

You will be working with IBM enterprise clients, who run one of IBM’s supported Linux distributions. These include Red Hat, SUSE, Ubuntu, CentOS and Oracle Linux.
As Linux specialist, you are responsible to provide technical support with high degree of Customer satisfaction by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

Please note that the role requires working on US Prime shift.


Required Technical and Professional Expertise

Experience within a Technical Support Center environment and support processes and procedures
System administration experience with one or more of the following: Linux/UNIX/AIX; Kubernetes, OpenShift, OpenStack, Ansible, Docker, Debian, CentOS, CRI-O, Rancher
Fluency in English – both verbal and written

Preferred Technical and Professional Expertise

RHCE, RHCSA, UNIX or Linux system administration Certification

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

бул. ДРАГАН ЦАНКОВ 36

Дата:

10.01.2023

Организация:

Ай Би Ем България ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Ай Би Ем България ЕООД може да получите ТУК