E-Trade Consultant with Spanish, Portuguese, Italian, French, Dutch, German, Polish and English
Детайли
Описание
Astrea Recruitment was found in 2007 with one principal mission – to be different.We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a company offering business enhancing solutions and services. We
are looking for adaptable, reliable and friendly customer enthusiasts for the role of E-Trade
Consultant with Spanish, Portuguese, Italian, French, Dutch, German, Polish and English.
Essential Duties and Responsibilities:
* Communicating with customers via phone, chat and email and striving to assist them in the
best way you can;
* Listening closely to customer’s issues regarding product information (sizing, quality),
orders, tracking deliveries, returns…;
* Building customers trust by offering correct and easy-to-follow instructions;
* Resolving issues and providing quality service in the shortest time possible;
* Presenting new products and their features;
* Updating the system with information about every customer interaction for future reference;
* Thinking of new ways to improve the process, sales, brand loyalty and customer happiness
and discussing possible changes with other colleagues.
Requirements:
* Proficiency in one of the main languages and English (both written and verbal);
* Highschool or higher education diploma;
* Excellent PC user skills and familiarity with MS Office apps;
* Previous experience in a telephone-based customer service role is desirable;
* Enthusiastic and friendly, striving towards customer happiness with every interaction;
* Organized and reliable, able to adapt to changing demands and deadlines;
* Driven to achieve company’s quality standards and pre-set performance target;
* Available to work on shifts (only during the daytime).
Our client offers:
* Highly attractive salary and performance-based bonuses;
* Medical plan, additional life insurance and paid annual leave days;
* Standard work week (Mon-Fri) and day shifts available;
* Covered transportation costs;
* Relocation package;
* Opportunities to grow, learn and further develop your career;
* Great working environment and office space.
If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_ETCSPIFDG)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).
Изисквания към кандидата
Езикови познания:
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Трудов безсрочен
Ниво в йерархията:
Категория:
Телекомуникации
Aдминистративна дейност и продажби
Държава:
България
Населено място:
Гр. София
Адрес:
гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3
Дата:
06.02.2023
Организация:
Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК
