E-commerce Operations Specialist

Описание

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a fast-growing, eCommerce international company providing sports goods. For their Operations team, we are looking for a driven, detail-oriented operations professional with experience in handling customer issues and requests, order fulfillment, and inventory reconciliation on the role of:

E-commerce Operations Specialist




Role Overview:

The E-commerce Operations Specialist will be responsible for handling customer issues and requests, creating shipments and labels, order fulfillment, reconciling inventory, handling logistical tasks, performing price checks, and managing catalog errors. The ideal candidate will have a strong background in operations and logistics, excellent communication skills, and a keen eye for detail.



Main responsibilities:

Handle customer issues and requests, working with customers to resolve issues in a timely and efficient manner
Create shipments and labels for products and ensure timely delivery to customers
Fulfill customer orders accurately and efficiently, meeting performance metrics
Reconcile inventory regularly, ensuring accuracy of stock levels
Manage communication with the warehouse by - opening cases, comparing delivered items, and following up on returned parcels
Perform price checks on our products and those of competitors, ensuring we remain competitive in the market
Check and fix errors in the catalog, ensuring accurate and up-to-date product information



The company offers:

Attractive salary according to labor market standards
Additional health insurance
Multisport card
Flexible home-office policy
A small team of friendly and competent professionals
Opportunity for long-term professional development
Centrally located office space
International exposure



Requirements and Qualifications:

Bachelor’s degree in Business Administration, Logistics, or a related field
1-2 years working experience in operations, logistics, ecommerce or a similar role
Fluent English
Proficient in Microsoft Office Suite, particularly Excel
Experience handling customer issues and requests, as well as with shipment and label creation, and order fulfillment
Strong analytical and problem-solving skills, with a keen eye for detail
Excellent communication skills, both verbal and written
Ability to work independently and prioritize tasks effectively



Apply now by sending your CV in ENGLISH!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted



HRS Bulgaria has License 2361/15.09.2017

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Aдминистративна дейност и продажби

Държава:

България

Населено място:

Гр. София

Адрес:

София, ул. Юнак 11-13

Дата:

17.05.2023

Организация:

ЕЙЧ АР ЕС България ООД
Агенция за подбор на персонал

Детайли за организацията:

Повече информация за ЕЙЧ АР ЕС България ООД може да получите ТУК