Application and Security Management Analyst

Описание

Company Description

Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 22 000 people in 32 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Job Description

You're probably wondering what you'll be doing:

· Managing the intake meetings – ensure tickets are managed correctly according to the process description and SLA requirement (MTTR);
· Coordinating prioritization of tickets with our stakeholders in Denmark;
· Managing service windows with support from Technical staff;
· Supporting developers in relation to tickets (requirements and processes);
· Supporting requestors in relation to tickets (requirements and processes);
· Supporting Incident Management team for P1 & P2;
· Reviewing tickets to identify bottlenecks, duplicates, obsolete tickets etc.;
· General ticket handling;
· Reporting on weekly and monthly basis;
· Monthly support to OSM – reporting;
· Security management of applications used in the Nordics (track security tasks to be delivered, support audit process and policy building).

Qualifications

We look for you to bring:

· At least 2 years experience on similar ITSM or security role;
· Degree or equivalent standard in Computer Science or Information Technology;
· Good understanding of Software Development lifecycle;
· Fluent English language skills;
· Ability to plan and prioritise tasks in a fast-paced environment with frequently changing;
· Prioritisation with limited supervision;
· Strong communication skills – able to work effectively with stakeholders from multiple teams and geographies;
· Good Excel knowledge;
· Good analytical skills.

Additional Information

Why Us?

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

What you will get:

· Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
· Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!
· Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
· Opportunity for flexible working hours and home office.
· Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials & books.

Our Social Benefits Package - the way we care for our People



Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

05.01.2024

Организация:

EXPERIAN BULGARIA EAD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за EXPERIAN BULGARIA EAD може да получите ТУК