Help-Desk Associate with Italian, Dutch, Danish or German and English

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a giant in the field, offering customer experience management
products and services. We are on a search for driven, result-oriented and friendly team- players for the role of Help-Desk Associate with Italian, Dutch, Danish or German and English.

Essential Duties and Responsibilities:
* Listening with care, analyzing the situation and offering the correct solution;
* Guiding customers and ensuring that everything is clear and easy to follow;
* Providing assistance via tickets or calls and striving to leave a good impression;
* Identifying and reporting on observed issue trends;
* Supporting colleagues and maintaining a good working atmosphere.

Requirements:
* Great understanding of one of the main languages and good English language skills;
* Familiarity with mobile operating systems and a pro-active approach to learning;
* Driven to make a difference and provide assistance;
* Friendly, open and confident, result-oriented;
* Team-focused, ready to provide support and strive to meet the quality expectations.

Our client offers:
* Additional health insurance and paid annual leave;
* Working time organized in shifts and home option available (PTE option available for some languages);
* Attractive paycheck and full-time employment;
* Initial training and various learning and career growth options;
* Encouraging working environment that values determination and professional approach.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_HDAIDDGE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

26.09.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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