Help Desk Representative with Dutch, Danish, German or Italian and English

Описание

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – an industry giant, offering a wide variety of services and products
world-wide. We are looking for determined, organized and customer-oriented individuals for
the role of Help Desk Representative with Dutch, Danish, German or Italian and English -
Full Time or Part Time.

Essential Duties and Responsibilities:
* Serving as a first point of contact for the customers and communicating with them via
phone, chat or email.
* Listening carefully, using all available tools at your disposal in analyzing customers’ issues
and offering relevant solutions;
* Helping customers with solution application process, making sure that the issue is solved
successfully and stiving to provide a high-quality experience;
* Answering general questions about products, services and promotions;
* Acting as an active part of the team, you will be supporting and assisting colleagues and
striving to maintain a good working environment.

Requirements:
* Great Dutch, Danish, German or Italian and good English skills;
* Communicative, able to adapt do different types of customers and communicate with ease;
* Customer-oriented, dedicated and interested in learning and developing skills further;
* Organized and skilled multitasker, able to prioritize tasks and meet deadlines;
* Team-player, motivated by a fast-paced environment that calls for mutual support and
cooperation with other colleagues and teams.

Our client offers:
* Full-time and part-time option available for you to choose;
* Working time organized in day shifts during the whole week;
* Attractive compensation for your efforts and paid annual leave;
* Additional health insurance and other social benefits;
* In-depth initial training (fully-covered by the employer) and various learning opportunities;
* Modern working space and supportive and stimulating work environment that values
cooperation and commitment.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_HDRDDGIE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

29.09.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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