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Tech-Care Agent with German or French and English

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Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a well-established company offering products and services in various
fields. We are on a lookout for driven, capable and team-oriented individuals for the role of
Tech-Care Agent with German or French and English.

Essential Duties and Responsibilities:
* Serving as a first point of contact to new and existing customers;
* Handling a range of and offering solutions and guidance;
* Logging new and keeping existing logs up-to-date;
* Escalating the difficult cases further and in accordance with company’s guidelines;
* Ensuring that deadlines are met and activities are carried out as per schedule;
* Helping other colleagues and contributing to team efforts to meat pre-set goals.

Requirements:
* Great German or French and English skills (verbal and written);
* Driven to learn and improve and able to adapt to changes with ease;
* Interested in technology and skilled PC user;
* Talented with analyzing the situation and finding solutions;
* Amazing soft skills and ability to connect with customers and provide a quality experience;
* Ready to act as a part of the team and be proactive when working.

Our client offers:
* Amazing salary and additional benefits;
* Access to various learning materials, trainings and learning programs
* Initial training and opportunity to work with and learn from the best people;
* Paid annual days leave and working time organized in shifts;
* Full-time job with different career-advancing options available;
* Pleasant and modern office-space and great work atmosphere.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_TCAGFE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

01.12.2023

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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