Phone and Email Support with Polish or German and English (Work from Home)
Детайли
Описание
At Astrea Recruitment, we are committed to transforming the challenges of finding a new jobinto an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a leading company, known for their innovative services in the
customer experience field. We are on a lookout for friendly, flexible and team-oriented people
for the role of Phone and Email Support with Polish or German and English (Work from
Home).
Essential Duties and Responsibilities:
* Handling customers’ issues via phone and email;
* Coming up with relevant solutions and supporting customers through the solution process;
* Making sure customers walk away with a positive impression;
* Logging details of every interaction and keeping records in top shape;
* Offering new and additional information to customers and introducing new services;
* Working as a team with others, giving a hand and sharing advice regularly.
Requirements:
* Fluency in Polish and German and strong English written and verbal skills;
* Team-player attitude and a friendly disposition;
* Organized multitasker, able to handle time management and task prioritization well;
* Flexible and thrives in a dynamic environment;
* Additional points for previous experience in a customer service role;
* Tech-enthusiast and eager to gain new technical skills.
Our client offers:
* Amazing compensation and a full-time job from the comfort of your home;
* Various benefits and perks (gift vouchers, discounts, multisport card…);
* Detailed onboarding and access to internal training and development programs;
* A chance to carve out a solid professional career and rise through ranks;
* Paid vacation days and additional health insurance.
If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_PESPGE).
Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).
Изисквания към кандидата
Езикови познания:
Трудов опит:
Образование:
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Договор:
Ниво в йерархията:
Категория:
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. Fully Remote
Адрес:
гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3
Дата:
22.01.2024
Организация:
Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК