Customer Support Agent with Arabic, Finnish, Hebrew, Danish, German or Norwegian and English

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a global giant operating in a wide variety of fields. We are on a
lookout determined, flexible and organized people for the role of Customer Support Agent
with Arabic, Finish, Hebrew, Danish, German or Norwegian and English (FTE or PTE).

Essential Duties and Responsibilities:
* Answering customers’ requests and offering correct solutions;
* Keeping accurate logs of each case for future reference;
* Maintaining knowledge of company’s services and products;
* Striving to provide a positive experience and ensuring customer happiness;
* Cooperating with other colleagues and functioning as a part of the team.

Requirements:
* Solid knowledge of one of the main languages and good English skills;
* Team-player attitude and determination to provide a high-quality experience;
* Strong communication skills and a friendly and open approach;
* Organized, able to prioritize tasks and meet set deadlines;
* Flexible and able to adapt to different customer’s needs;
* Available to work on shifts and weekends.

Our client offers:
* Competitive remuneration and social benefits package;
* Provided initial training with various learning programs available or all employees;
* Help with relocating to Bulgaria (for employees from abroad);
* Opportunity to grow and further develop your career;
* Flexible working time, organized in shifts (4h or 6h shifts are also available);
* Additional bonuses based on performance and annual paid leave.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_CSAAFHDGNE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

26.01.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК