Customer Support Analyst in a Fintech Account with English and Danish/Norwegian/Finnish

Описание

CBT is a specialist recruitment consultancy with a network of recruitment partners across the Globe. We provide permanent and talent leasing recruitment solutions for the Engineering, ICT, and Multilingual sectors. We are looking for candidates for one of our clients based in Sofia, Bulgaria. The role is - Customer Support Analyst in a Fintech Account with English and Danish/Norwegian/Finnish

Tasks:
• Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
• Provide timely reply and accurate information on the client's request
• Assist customers through multiple channels, including phone, email, and chat
• Identify and assess customers’ needs to achieve satisfaction

Requirements:
• Fluency Danish/Norwegian/Finnish, both written and verbal (C1)
• Working level of English (B2)
• experience in a similar role is desired, but not a must

Our offer:
• Relocation assistance to Sofia for candidates who are based in other cities in Bulgaria
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Изисквания към кандидата

Езикови познания:
Английски език, Датски език, Норвежки език, Финландски език

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов срочен

Ниво в йерархията:

Трудово възнаграждение:

От 3200 до 3200 лева на месец

Категория:

Телекомуникации

Държава:

България

Населено място:

Гр. София

Адрес:

Дата:

01.03.2024

Организация:

Cross Border Talents
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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