Customer Care Assistant with German or French and Italian

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves.

For one of our clients – a well-established company, offering top-notch services, we looking
for motivated, approachable and adaptable individuals for the role of Customer Care Assistant with German or French and Italian.

Essential Duties and Responsibilities:
* Deliver outstanding customer support through various channels, ensuring every interaction
leaves a positive impact;
* Tackle administrative and technical inquiries with confidence and care;
* Investigate and resolve customer issues efficiently, treating each case as a unique opportunity to shine;
* Collaborate with other departments by escalating complex cases and ensuring seamless solutions;
* Keep systems up-to-date with accurate information and adapt to changes proactively.

Requirements:
* Great German or French skills (C1+ level) and solid Italian skills (B1 level);
* Good grasp of English language (B1+ level);
* Flexible and able to adapt to different situations, customers ;
* Customer-oriented and approachable, motivated to learn and improve;
* Familiar with MS Office applications.

Our client offers:
* Amazing salary and performance-based bonuses, plus referral bonuses;
* Full-time employment and provided, comprehensive, initial training (during the 1 st month);
* Flexible working hours and transportation assistance for late shifts;
* Additional medical coverage, and food vouchers (100BGN);
* Paid days off and a positive atmosphere at work, promoting work-life balance;
* Access to Employee Network Groups for learning and connecting with diverse colleagues;
* Multinational environment with strong ties to UK business culture.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_CCAGFI).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

30.12.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК