Email Support Representative with German and English (REMOTE)

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years.

For one of our clients – a leading company offering various solutions and services in the
customer experience field, we are looking for positive, adaptable and analytically-minded
people for the role of Email Support Representative with German and English (REMOTE).

Essential Duties and Responsibilities:
* Provide email support to clients across all levels;
* Address questions about the service and help resolve client issues;
* Guide clients through procedures and share in-depth product knowledge;
* Build trust and satisfaction with clients through professional support;
* Stay informed about competitors and financial market trends.

Requirements:
* Strong communication skills in both German and English;
* Excellent interpersonal skills and a positive attitude;
* Quick learner with the ability to adapt to new technologies;
* Analytical skills and the ability to work with and summarize data;
* Minimum 6 months of previous experience in customer service is a must.

Our client offers:
* Standard working hours (Mon-Fri 10-19h) and a competitive salary;
* Additional health insurance, reimbursement for medical and dental services;
* Food vouchers starting from the first month, plus corporate discounts;
* Full-time employment and various training programs available;
* Fully remote role with zero calls;
* Unlimited referral bonuses through our "Refer a Friend" program – benefit when your referrals join the company.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_ESRG).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. Fully Remote

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

30.12.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК