Senior Delivery Manager

Описание

About Experian:
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.

In 2018, for the fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

We're currently looking for a Senior Delivery Team Manager to join our growing Sofia Delivery Center.

As a Senior Delivery Team Manager, you will ensure that the necessary resources and processes are available to deliver software implementation projects with the highest quality, meeting the agreed service levels within our global organization.

Position Title: Senior Delivery Manager
Responsibilities:
Manage large scale strategic projects aiming to achieve EDA defined goals
Assure the successful achievement of the performance, quality and efficiency targets of the team
Ensure that appropriate processes and tools are leveraged to manage and optimize operational performance within the team
Look to improve overall delivery processes, client satisfaction and Experian profitability by providing an efficient and cost effective service
Lead a team of Analysts with various level of seniority
Create a working environment that is conducive to individual growth, high performance, and is challenging and rewarding to maintain team motivation, productivity and development
Define performance goals, objectives and measures and drive programs for employee development and retention
Actively collaborate with various regional and global teams to meet business objectives
Requirements:
5+ years relevant people management experience preferably in technology or solution delivery organization
7+ years` experience in a customer facing environment
Ability to motivate, inspire and lead teams
Assertiveness and solution-oriented mindset
Excellent organizational and planning skills
Excellent Influencing and negotiation skills
Ability to operate effectively within a virtual (cross-cultural) environment
Fluency in spoken and written English

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

20.06.2019

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за ЕКСПИРИЪН БЪЛГАРИЯ ЕАД може да получите ТУК