TEAM LEADER - CUSTOMER RETENTION

Описание

Chupinet is a boutique head-hunting and recruitment company with specialization in the tech industry. We maintain long-term relations with our clients and candidates, based on strong work ethic. Our focus is on supporting both companies and candidates to find the best fit to their needs and we provide consultancy and advice to them when needed.
Our Client is a successful international marketing company specialized in the fields of online marketing and campaign optimization. They are looking for a charismatic Team Leader to take active part in their further growth.

Position description:
• Build marketing strategies and cycles that will retain the current customers – users of trading platform
• Manage several executives by providing feedback, coaching, training and development. Delegate the workload and projects for team. Conduct weekly team meetings and one-to-one meetings with all team members
• Plan and maintain all campaigns across the new brands
• Optimise the performance of marketing campaigns by formulating coherent plans to execute campaigns and ensure successful delivery
• Content management of the website
• Identify opportunities and implement tactics to maximise revenue and minimise churn among existing customer bases
• Generatie new ideas for promotions that deliver increased brand engagement and increase campaign ROI
• Work with various teams to create and launch campaigns/programs, driving loyalty and revenue
• Analyse and report monthly on usage patterns, churn, customer base trends, and customer retention and promotion projects and initiatives

Essential Skills:
• Previous experience of managing or providing guidance to other team members
• Industry experience in trading
• Minimum of 1 year experience creating marketing campaigns targeted at consumers. Good understanding of the entire campaign development and delivery process
• Proven experience with management of retention and / or promotion activity
• Good knowledge of online customer retention strategies and tactics
• Excellent understanding of email service providers and Real time marketing
• Experience of carrying out data analysis on retention and promotional activity
• Experience with Salesforce Marketing Cloud / Exact Target
• Understanding of reporting tools (Tableau)

The offer:
• Dynamic and multifaceted job that can make an impact -
• Attractive remuneration package
• Many opportunities to develop further one’s professional and people management skills
• Friendly work environment
• Monthly food vouchers and sports card
• Additional private medical insurance
• Standard office hours with flexible working time (opportunity to start earlier/ later the work day)
• Free English classes
• Team buildings and events
And many more…

If interested, please send us your CV in English. Your application will be treated in strictest confidentiality. You can contact us for more information on mob. 0887 388 120.
Chupinet Ltd. has a license No2733/11.02.2019 issued by the Employment Agency.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов безсрочен

Ниво в йерархията:
Средно управленско ниво

Категория:

Маркетинг
Дигитален маркетинг
Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. София

Адрес:

гр. София, ул. "Асен Йорданов", бл. 17, вх. Е, ет. 2, ап. 4

Дата:

26.09.2019

Организация:

Chupinet EOOD
Агенция за подбор на персонал

Детайли за организацията:

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