Issuing Specialist, Chargebacks

Описание

Paysafe Group (Paysafe) is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, card issuing and online cash solutions.

What to expect
Provide operational support on all aspects of Issuing processes across both digital wallets and external Issuing programmes
Act as the Issuing subject matter expert and central point of contact for all programmes, internal and external
Provide operational support to onboard new programme managers, new products and change request processes in relation to external Issuing programmes
Ensure compliance of relevant card scheme fraud programmes across both digital wallets and external Issuing programmes
Appropriate escalation of fraud trends and bad debt incidents relating to Issuing
Sound understanding of current Issuing fraud trends and recommend changes – rules and/or controls - to prevent future potential losses
Understanding of relevant Card Scheme Issuing rules and best practices, applying them across all Issuing programmes
Ensure adequate processes in place to identify risks and make recommendations to effectively manage and enhance recovery of bad debt relating to Issuing
Assist in projects involving the Issuing team, representing the wider Risk team when required
Ensure accurate management reporting on Issuing is provided as required across all programmes
Oversee the investigation of potential technical issues which could result in a loss of chargeback rights
Escalation of system issues and manual processing errors relating to Issuing
Ensure accurate management reporting on Issuing
Enhance automation of current processes through the acquisition of new technologies or improvements to current technologies
Establish and maintain effective communication networks with key stakeholders, business partners and peers

To be successful you need to have
2 years + experience in card fraud and chargeback management
Knowledge of card scheme rules – preferably Mastercard and/or Visa
Experience in end to end card cycle
Proven track record of investigating claims and technical issues
Excellent English written and verbal skills
Experience in online payments environment is beneficial
Ability to work in a fast-paced environment

We offer in return:
Opportunity to help write the history of a leading multinational company
Tailor-made training and ongoing development to help you get on the cutting edge of online payments
Merit-based career progression in a fast-growing organization
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration package which recognizes and encourages service excellence
Fun and collaborative working atmosphere
Cool new office

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.

Изисквания към кандидата

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. София

Адрес:

90, Tsarigradsko Shose blvd., 1784 Sofia

Дата:

07.10.2020

Организация:

Paysafe Bulgaria EOOD
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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