Delivery Project Manager

Описание

At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities
The Delivery Project Manager will be part of a new PMO to serve as an account team for a high-value global Support as a Service 5 year+ contract. The PMO will support the client as a single point of contact for delivery, administration, deployment, governance, and reporting.
Key responsibilities include, but are not limited to:
• Planning, executing and tracking deployments according to scope, timelines and budget
· Actively collaborate with client in order to achieve their business needs and achieve the financial goals of the contract
• Leading with account team and regional delivery teams
• Actively communicating progress and roadblocks to internal and client stakeholders
• Ensuring quality control throughout the account life cycle (SLA performance and other client deliverables)
• Global coordination of account administration and billing activities

Required Technical and Professional Expertise
• Experience with PM practices to execute a wide range of project plans – from simple to complex – producing the defined deliverables in a cost-effective and timely fashion
• Excellent communication and negotiation skills (Strong command of spoken and written English (C1 level)
• Excellent organizational skills
• Excellent computer skills – MS Office (Work, Power point, Excel)
• Good analytical and problem solving skills
• Strong customer driven focus
• Good presentation skills
• Ability to work in a high pressure, dynamic situations, with a large degree of autonomy
• Ability to lead, set direction and model effective leadership behaviors in dealing with individuals from the virtual cross-functional teams
• Ability to produce and maintain quality documentation

Preferred Technical and Professional Expertise
• 2-3 years of project management experience
• PMP certification
• Knowledge of IBM TSS processes and tools
• Appreciation of IBM financial and business controls operations
• Knowledge of IBM TSS Services Delivery; specific experience in call center, field services, or parts management is a plus
• strong background in contract documentation and execution work to coordinate with LTD signatures in IBM countries
• very strong knowledge of service delivery data and using Excel to analyze service data, create pivot tables, and specialized reports
*This role will require willingness to work on US shifts, with some flexibility

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

бул. ДРАГАН ЦАНКОВ 36

Дата:

25.10.2024

Организация:

Ай Би Ем България ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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