Fully Remote Customer Support with Polish or German and English

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a company recognizable world-wide for their services and products in
the customer experience management field. We are searching for enthusiastic, bright and
driven team-players for the role of Fully Remote Customer Support with Polish or German and English.

Essential Duties and Responsibilities:
* Supporting customers via chat or phone and handling inquiries;
* Taking calls from potential customers and offering information on wide range of products;
* Maintaining and updating knowledge on products and services offered;
* Logging notes on each case and keeping notes updated;
* Striving towards customer satisfaction by offering accurate information and timey response;
* Helping other colleagues and maintaining good work atmosphere.

Requirements:
* Fluent in Polish or German and English language;
* High School diploma and great PC-user and typing abilities;
* Communicative and enthusiastic, striving towards offering great service;
* Motivated and team-oriented, ready to offer help to other colleagues;
* Organized and professional;
* Available to work on shifts and is interested in sports.

Our client offers:
* Attractive salary and additional medical plan (fully-covered);
* Full-time, remote employment with standard working time;
* Initial training (2 weeks) and various development opportunities;
* Performance based bonus and paid annual leave days;
* Stimulating and friendly work atmosphere.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_FRCSPGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. Fully Remote

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

02.09.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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