Client Service Delivery Team Lead – US Shift

Описание

Introduction
The IBM Cloud team supports clients who deliver mission critical processes and leverage the latest innovations in the Cloud catalogue. The team supports a combination of Public, Hybrid, and Multicloud clients who are utilizing the flexibility of IBM Cloud to build and run their business anywhere. IBM Cloud allows deployment on multiple clouds (IBM, AWS, Azure or Google) and systems (IBM Z®, IBM Power® or x86). Public cloud with industry-specific requirements and Watsonx.
At IBM Bulgaria, we make sure that the world continues to operate driven by our latest and greatest technologies, such as System Z, Storage, Power, AIX and many other solutions. In our Client Innovation Center Sofia, the people have the chance to collaborate with the whole world and clients from every corner of it. We already have experts in development, DevOps, QA and Support Engineers. We also have opportunities in more client-oriented roles, such as Emergency Response Managers, Technical Escalation Managers, and many Project management roles.

Your Role and Responsibilities
Defines and oversee a list of dependent projects needed to reach the program’s overall goals; has oversight of the purpose and status of the projects in a program and can use this oversight to support project-level activity to ensure program goals are met by providing a decision-making capacity. Responsible for ensuring the overall health of projects and workflows for business teams.

Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives.

Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and improve or develop complementary adjustments /solutions.

Co-ordinating training & capturing mandatory training across teams.

Required Technical and Professional Expertise

2+ years’ experience in Project Management, Program Management.
Must have excellent verbal and written communications skills.
Must be client focused and have good problem solving & decision-making skills.
Must have good knowledge of Microsoft Suite and ability to learn other software systems.
Ability to work well both with groups and independently in an office setting and Remote.

Preferred Technical and Professional Expertise

2+ years’ experience in Project Management, Program Management, complex programs
Basic Cloud Fundamentals

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:

Срок на заетост:

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

Мениджмънт, бизнес развитие

Държава:

България

Населено място:

Гр. София

Адрес:

бул. ДРАГАН ЦАНКОВ 36

Дата:

28.08.2024

Организация:

Ай Би Ем България ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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