Remote Support Representative with Dutch, Finish, French or German and English

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a visionary company offering fresh and effective services and
products in various fields. We are on a lookout for bright, driven and flexible problem-solvers
for the role of Remote Support Representative with Dutch, Finish, French or German and
English.

Essential Duties and Responsibilities:
* Utilizing various channels to communicate with clients (email, chat, in and outbound calls);
* Dealing with clients’ issues in swiftly and offering easy-to-follow solutions;
* Offering amazing customer service by actively listening to their issues and showing
understanding and care;
* Keeping up-to-date records of every interaction by logging information in the system;
* Up-keeping on your knowledge of company’s products and services;
* Supporting other colleagues and improving the business process together.

Requirements:
* Fluency in French or German and English (written and spoken);
* PC literate with good MS Office application skills;
* Customer-oriented and bright, able to explain the solution process and guide the clients;
* Good with prioritizing and time management;
* Driven to learn and became a capable problem-solver;
* Flexible and able to adapt to different people and their needs.

Our client offers:
* Attractive remuneration, performance-based bonuses and paid annual leave;
* Life insurance, a fully-covered medical plan and transport allowance;
* Fully-remote role and standard working time and week;
* Organized initial training during the first month on the job;
* Various in-house career developing options;
* Great work atmosphere that encourages team-work and rewards effort.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_RSRDFFGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Контакт център (call centers)

Държава:

България

Населено място:

Гр. Fully Remote

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

27.05.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК