IT Onsite Support Specialist - София
Детайли
Описание
ABOUT YOUR NEW JOB:As IT Onsite Support Specialist you will be responsible for delivering the best-in-class IT Support to our corporate location in Sofia, Bulgaria. You will be the first level of support for problems related to end-user devices (laptops, peripherals, desk phones, mobile phones, etc.), office IT infrastructure (LAN, wireless, printers, etc.) and meeting rooms setup. You will play an important role in the daily upkeep of Coca-Cola Hellenic networks by finding solutions to problems as they occur.
You will benefit from a highly dynamic and innovative environment. It requires though much flexibility from your side and high level of customer service. No two days will be the same here. You will be challenged, you will be encouraged, and you will grow.
YOUR NEW KEY RESPONSIBILITIES:
• You will be responsible for problems related to end-user devices: HW and OS Support Lenovo, Mac, MS Surface; Mobile/Tablet Management & Support;
• You will manage meeting rooms setup: Video Conference Support & Maintenance (Polycom), Internal & External Meeting Support, Coordination with Countries for Meetings;
• You´ll be maintaining office IT infrastructure: Printing & Scanning Services, Uniying PBX Reception Console Support & Telephone Devices;
• You will analyze Calls & SMC support, deploy & support Pilot Solutions;
• You will implement software upgrades, including firmware revisions, operating systems, production software upgrades and other enhancements as required;
• You will be responsible for Incidents/Changes track in SNOW.
ARE THESE YOUR SECRET INGREDIENTS?
• Several years' experience in a similar role;
• Strong experience with senior management clients & their requirements;
• Flexible approach to differing work tasks and fluctuating priorities;
• Good knowledge of HW and OS Support Lenovo, Mac, MS Surface;
• Knowledge of Assets Inventory;
• Able to absorb and explain information clearly to others;
• Proven ability to work in a multi-cultural environment;
• Degree in related discipline;
• Fluent English - is a must.
ABOUT YOUR NEW TEAM:
Coca-Cola Hellenic is a unique family in Bulgaria, comprised of the Bottling Business, Accounting, Data Management, HR and IT centers, delivering services to the entire CCH Group.
BSS is Business Solutions and Systems, a Central Function, meeting point where technology and processes are blended to create competitive advantage for our company - CCHBC. We are an international team of IT professionals, having 21 nationalities and 63% of them are based in Sofia. We strive to be a strategic business partner, accelerating value creation and cost optimization, and sustaining CCHBC as a supplier of choice through the fast delivery of simple, innovative and cost-effective solutions and services.
Изисквания към кандидата
Езикови познания:
Трудов опит:
С професионален опит от 1 - 3г.
Образование:
Бакалавър
Ние предлагаме
Вид заетост:
Пълен работен ден
Срок на заетост:
Постоянна
Договор:
Ниво в йерархията:
Категория:
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. Костинброд
Адрес:
ул. "Рачо Петков Казанджията" 8
Дата:
26.07.2019
Организация:
Coca-Cola HBC Bulgaria AD
Фирма/Организация - Директно търсеща служители
Детайли за организацията:
Повече информация за Coca-Cola HBC Bulgaria AD може да получите ТУК
