Retention Expert with Romanian or German and English

Описание

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a well-established company in the BPO field, known for their many
satisfied clients and interesting projects. We are searching for communicative, organized and
polite team-players for for the role of Retention Expert with Romanian or German and
English.

Essential Duties and Responsibilities:
* Act as a trusted consultant for customers in the sports sector;
* Develop and maintain strong relationships with customers through clear and engaging
communication;
* Share feedback and suggestions to improve internal processes;
* Act as a part of a team, offering a helping hand or advice when needed;
* Deliver top-notch customer service, ensuring satisfaction with solutions provided while
following company policies.

Requirements:
* Proficiency in one of the main languages and English, both spoken and written;
* Excellent communication skills and ability to explain complex ideas clearly;
* Strong organizational, analytical, and decision-making abilities;
* Team-oriented with a positive approach;
* Experience in customer service or sales is an advantage;
* Proficient typing and computer skills (familiarity with MS Office).

Our client offers:
* Competitive salary with monthly performance bonuses;
* Full-time position with flexible hours (Monday to Saturday, 8:00 AM - 6:00 PM);
* Additional benefits such as health and life insurance, a Multisport card, transport allowance,
bonuses for life events, extra paid leave for education, corporate discounts…;
* Paid comprehensive initial training and onboarding;
* Ongoing training and professional development programs;
* Career growth support through various development programs;
* Relocation support if necessary (including accommodation and travel costs);
* Health and wellbeing initiatives and convenient office location near public transport.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_RERGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

Изисквания към кандидата

Езикови познания:

Трудов опит:

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Договор:

Ниво в йерархията:

Категория:

Човешки ресурси

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

16.09.2024

Организация:

Астреа Рикрутмънт ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК