Account Manager

Описание

Astrea Human Resources was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients - we are looking for Account Manager with English language.

Essential Duties and Responsibilities:
* Manage all aspects of the service delivery operations;
* Serve as a primary escalation point for all operational issues;
* Daily interaction with the client;
* Work with the team to drive strong people management and implement quality initiatives at site Account level;
* Responsible for the development, monitoring, and analysis of metrics to drive the continuous improvement process to ensure SLAs are continually met and continually improved;
* Generate summaries and analysis of key metrics;
* Report final performance in terms of timeliness, budget, and quality.

Requirements:
* Previous experience as an Account Manager within the BPO field;
* Ability to work in a fast-paced environment;
* Confidence to make decisions;
* Strong communication and analytical skills and drive for problem solving;
* Advanced English written and verbal skills.

Our client’s offer:
* Excellent working conditions in a reputable company;
* Attractive remuneration and Social package;
* Key role and opportunities for professional growth.


If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English.
Only the shortlisted candidates will be contacted in a timely manner.
There is no payment required by the candidates!
All personal information provided by you is protected by the Commission for the Protection of
Personal Data (Astrea MT Ltd. – reg. No. 1578, exp. 10.04.2018 from MLSP).

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Образование:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:

Категория:

Счетоводство и Одит
Финанси

Държава:

България

Населено място:

Гр. София

Адрес:

гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3

Дата:

25.09.2017

Организация:

Астреа МТ ЕООД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

Повече информация за Астреа МТ ЕООД може да получите ТУК