Lead Delivery Analyst (BSO)

Описание

We’re hiring! Come and join our Experian community.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in talented people and new advanced technologies to unlock the power of data and innovate. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Position Title: Lead Delivery Analyst (BSO)
Why us?
No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we’re committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we’ve all got commitments and interests outside the office. So, talk to us about how you’d best like to work with us. We’re flexible and interested in helping you to get the best out of working with us.

Working closely with a team of analysts you will provide excellent client delivery, analysis, and support across a range of vertical markets. This role allows you to develop a wide variety of business, technical and interpersonal skills. You will be working with some of the world’s largest organizations, helping them react quickly to market opportunities and conditions, and supporting them with complex configuration changes to protect their business and customers from potential fraud attacks.

What you will be doing:
Understanding complex business requirements and identifying workable solutions
Building effective relationships with internal and external stakeholders of varying levels
Supervising, where required, the people responsible for the delivery effort by taking the lead in specific projects/support activity. Act as a mentor to project team members
Contributing into existing process and feedback, share findings with peers from other teams and management where required.
Actively seeking to develop competency/knowledge of both solution analytics analysis, software, and software technical analysis
Contributing to a positive working culture, identifying opportunities for team development, highlighting examples of good work for recognition
Participating in training courses and other types of training to improve and develop personal skill set
Maintaining awareness of latest business and market developments
Working closely with line manager to improve personal and professional competencies, product knowledge and technical/analytical skills through continual learning

What you will bring:
University degree or equivalent standard with a high numeric and/or IT content is desirable but not essential
At least 4 years of relevant experience in software delivery
Experience in client delivery or supporting client solutions
Fluency in spoken and written English
Advanced Excel user
Strong verbal and written communication skills
Ability to formally present knowledge to all levels of employees within the business
Experience of coaching and mentoring immediate team members
Thorough understanding of the project delivery lifecycle
Experience of leading and implementing software configuration changes
Deep understanding of how to interpret client business needs, implement and translate them into application and operational requirements
A forward-thinking team player who will proactively offer ideas on how to evolve how we deliver to our clients
Strong knowledge of SQL, relational databases and associated terminologies.
It would be considered an advantage if you have:
Knowledge of XML/JSON.
Technical knowledge around SDKs for device products is highly desirable.
Knowledge of WPS / SAS
Fraud industry knowledge.

What you will get:
Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!
Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
Opportunity for flexible working hours and home office.
Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials & books.
Our Social Benefits Package - the way we care for our People
We are passionate about what's next for you. We reward curiosity and promote growth. We believe the workplace should be a place of personal, professional and emotional fulfilment.

Our concept is simple. We believe in expanding horizons – it’s what makes Experian a global leader.

Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Образование:
Бакалавър

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:

ИТ и Компютърни специалисти

Държава:

България

Населено място:

Гр. София

Адрес:

Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784

Дата:

22.10.2024

Организация:

ЕКСПИРИЪН БЪЛГАРИЯ ЕАД
Фирма/Организация - Директно търсеща служители

Детайли за организацията:

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